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Boot floor

109K views 105 replies 47 participants last post by  Stitch  
If anyone wants a variable floor & they've been stuck with a full size spare wheel & fixed floor then complain to VW UK for British consumers. I've had VW replace the spare on mine so I can use the lower floor as have others on here. Just read through all the comments on this thread & you'll see that others have had this issue rectified by VW
 
The spacesaver is a skinny & looks like a motorbike wheel. You are correct Red roc in that the full size spare is still different to the alloys fitted to the car. My SEL has 18" alloys & the full size spare is a 16" steel with a thicker tyre on it. Curiously the spacesaver is a smaller diameter again & next to the alloy on the car sits about an inch lower than the 18"alloy. I've read up on it & apparently it's not uncommon to have discrepancies in overall rolling circumference with temporary spare wheels. I'm assuming the shock absorber will just push that extra inch so that the spacesaver still makes contact with the tarmac. Both wheels have the 50mph sticker but the full size gets 8mm tread & the spacesaver gets 3mm as standard
 
If you pm me your email address I'll happily send you the photos accross that prove the point so that you can also point out they've rectified the same issue for another customer. I'm now well happy that the boot depth is about 25% deeper & no longer resembles a handbag. Curiously all Sel models built from week 8 in mid Feb should come with the spacesaver now as standard is what VW told my dealer, so just check when yours arrives. It's glaringly obvious if it has the larger wheel because the wheel & polystyrene surround prevents the boot shelf from sliding into the lower guides.
 
I can't figure out how to post pics on here but I took a photo of the 2 spare wheels together. The spacesaver looks more like a motorbike size tyre as it's probably a third skinnier than the steel full size spare wheel. The big give away is that the massive polystyrene surround that fits in a n shape around the wheel against the back seats is replaced by a small polystyrene surround that sits in the wheel well the boot hatch side ie the polystyrene is smaller & directly opposite the other polystyrene housing. I threatened to reject the car & Sue then as well as threatening to go to trading standards. Just reiterate it's false advertising because the 445 litres of boot space is only possible with the boot on the lowest setting. You won't get the dealer or VWFS to take responsibility. They all pointed the finger at VW UK as they are the ones that put out the wrong info on all their literature.
 
Just to let you know guys that VW UK finally agreed & yesterday they got the dealer to supply the spacesaver wheel after I argued that it was false advertising to state 445 litres luggage space when this is impossible with a full size wheel. From previous threads there is at least one other guy that VW have agreed to retro fit the smaller spare wheel following complaints
 
I've spoken to my dealer who is liaising with VW Uk over this. All of the VW literature including the online configurator lists the car with spacesaver wheel & adjustable height boot. As someone on here has already mentioned, they were using the full size wheel at launch which means the polystyrene jack housing & height of the full size wheel prevents the boot floor being put on its lower setting.
I've lodged a formal complaint & asked VW to retro fit the spacesaver & smaller polystyrene jack housing so that I can utilise the extra boot space. One of the reasons I swapped from my golf gtd was to gain the extra space based on their quoted measurements. I'd advise anyone else to do the same & request the correct parts be retro fitted. Apparently VW are now building the Sel with the space saver wheel & variable boot floor from build week mid February.