I bought a t-roc 1 litre se directly from VW at the end of August 2018 (8/9 weeks ago) and the car now has 700 miles on the clock (I don't drive a lot).
I was driving slowly in traffic when I noticed smoke and a bad smell coming from the car bonnet. The AA drove the car straight back to the VW garage that I purchased from and on inspection they have come back to me and said that the clutch has burnt due to 'driver error' and therefore I am not covered by my warranty.
I have never had an issue with a clutch going before on my last car which was 10 years old with 70,000 miles on the clock and so I am struggling to understand how they can put this down the an error on my part!
Any advice would be much appreciated!
Thank you
I was driving slowly in traffic when I noticed smoke and a bad smell coming from the car bonnet. The AA drove the car straight back to the VW garage that I purchased from and on inspection they have come back to me and said that the clutch has burnt due to 'driver error' and therefore I am not covered by my warranty.
I have never had an issue with a clutch going before on my last car which was 10 years old with 70,000 miles on the clock and so I am struggling to understand how they can put this down the an error on my part!
Any advice would be much appreciated!
Thank you