[Superhero]

So due to some miscommunication I ordered my T-Roc without the Satnav but with the Active info. Realising that carplay won't show the satnav on the active info and then almost renders it "useless" I talked to the dealer and we agreed to have the sat nav unit fitted once the t-roc is delivered (I missed the cutoff for having it done in the factory).

Now how ridiculous is that: They fitted it last week then noticed it doesn't work. They got in touch with VW and were then told that it currently doesn't work for the T-Roc and also the Polo. How does this make any sense? You buy it fitted from the factory, it works, you fit it afterwards and it doesnt...

I am so gutted right now because I am going on a long trip come May (Germany) and I really don't want to have to use my phone as a satnav and have a practically useless active infor display (

Thought I'd let you guys know.

 

[Hoddy101]

Just out of interest, how much did the aftermarket satnav cost? I've ordered the Polo with active info but not satnav and wanted to know the extra cost.

Thanks in advance.

 

[Hawkeye]

I'll bet it's a software thing that it doesn't work - to make sure only dealers fit and update sat navs i'll bet they code them to the ECU or similar - in which case i'm surprised that VW have said it can't be done.

I'd get the dealer to speak direct to the factory, there must be a way a dealer can initialise the Sat Nav.

 

[My Red One]

I had mine fitted about 4 months ago £750 at that time factory fit was £780 ! ? it has been perfect .

 

[Negativepitch]

So due to some miscommunication I ordered my T-Roc without the Satnav but with the Active info. Realising that carplay won't show the satnav on the active info and then almost renders it "useless" I talked to the dealer and we agreed to have the sat nav unit fitted once the t-roc is delivered (I missed the cutoff for having it done in the factory).

Now how ridiculous is that: They fitted it last week then noticed it doesn't work. They got in touch with VW and were then told that it currently doesn't work for the T-Roc and also the Polo. How does this make any sense? You buy it fitted from the factory, it works, you fit it afterwards and it doesnt...

I am so gutted right now because I am going on a long trip come May (Germany) and I really don't want to have to use my phone as a satnav and have a practically useless active infor display (

Thought I'd let you guys know.

If it makes you feel any better I along with a good few on the Tiguan forum found it to be terrible and most preferred to use their phones.
This being the reason I didn't get it this time around.