
Data plug fault
-
- Posts: 257
- Joined: Sat Aug 11, 2018 10:23 pm
- Location: Leicestershire England
- Has thanked: 68 times
- Been thanked: 35 times
Data plug fault
My data plug has stopped sending data to my phone.It says on the app that it is connected when i turn the ignition on but nothing is being recorded. Has anyone else had this problem. 

1.5 TSI EVO SE Energetic Orange.Black roof and roof rails.Black mirrors.Park assist.Lane assist.
Re: Data plug fault
No, but I have had it with other apps they stop working, so deleting them from your phone and then re-installing the app often works.
If not perhaps remove the plug and then re-link it with the app. Did that a few times when I first got my TROC in getting Connect to work
If not perhaps remove the plug and then re-link it with the app. Did that a few times when I first got my TROC in getting Connect to work
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus
Ordered 20-10-18
Collected 19-03-19
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus
Ordered 20-10-18
Collected 19-03-19
Re: Data plug fault
Does anybody know if we can keep connected the data plug to the app and at the same time the phone (iphone) to be connected via bluetooth to the car (for calls, music...) ??
I think both of them can't be conneceted at the same time..
I think both of them can't be conneceted at the same time..
T-Roc advantage 1.0 TSI
iridium grey, black roof,
AID-rear camera, keyless, folding mirrors
ordered 15/1/2019 - build week of 11 March
delivered 11/4/2019
iridium grey, black roof,
AID-rear camera, keyless, folding mirrors
ordered 15/1/2019 - build week of 11 March
delivered 11/4/2019
Re: Data plug fault
My iPhone is connected via Bluetooth to the car - no problems for calls or ‘using’ the data plug. Haven’t tried music via Bluetooth, preferring to plug it in for Appleplay, but will try out later, as can’t see why I couldn’t play my music via Bluetooth if I wanted to.
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus
Ordered 20-10-18
Collected 19-03-19
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus
Ordered 20-10-18
Collected 19-03-19
Re: Data plug fault
whenever iphone is connected to the car the ''vw connect'' app is not connected and when i manually connect the ''vw connect'' app to the dataplug I can;t make calls because the phone is disconnected from the car.Hawkeye wrote: ↑Thu May 02, 2019 10:01 amMy iPhone is connected via Bluetooth to the car - no problems for calls or ‘using’ the data plug. Haven’t tried music via Bluetooth, preferring to plug it in for Appleplay, but will try out later, as can’t see why I couldn’t play my music via Bluetooth if I wanted to.
T-Roc advantage 1.0 TSI
iridium grey, black roof,
AID-rear camera, keyless, folding mirrors
ordered 15/1/2019 - build week of 11 March
delivered 11/4/2019
iridium grey, black roof,
AID-rear camera, keyless, folding mirrors
ordered 15/1/2019 - build week of 11 March
delivered 11/4/2019
-
- Posts: 257
- Joined: Sat Aug 11, 2018 10:23 pm
- Location: Leicestershire England
- Has thanked: 68 times
- Been thanked: 35 times
Re: Data plug fault
I have taken my plug out and deleted the app.Loaded the app again and when through the instructions again and put plug back in. Still no joy with it i think its going in the bin
1.5 TSI EVO SE Energetic Orange.Black roof and roof rails.Black mirrors.Park assist.Lane assist.
-
- Posts: 184
- Joined: Tue Jul 24, 2018 5:28 pm
- Location: Sutton Coldfield West Midlands
- Has thanked: 4 times
- Been thanked: 39 times
Re: Data plug fault
One problem that occurs with Iphone is when Apple update the software it disconnects the app and you have to login again. It also disconnects other apps on my phone as well. Particularly annoying when filling up with the Shell fuel app and you cannot use it.
1.5TSI 150ps petrol EVO R-Line 7spd DSG White Silver Black Roof 2018 R-Line signature trim.