Loose spoiler (NOTE TO EVERYONE)

Faults and Technical chat for the Volkswagen T-Roc
trocsel
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by trocsel » Wed May 15, 2019 4:56 pm

I have just got my car back from my dealership. New rear spoiler now fitted.
I can’t tell the difference.
They had the car for 3 days though. Spoiler had to be painted and then glued on....
2.0 SEL TDI 4MOTION 150PS 6 speed manual
Atlantic Blue Metallic
Sports suspension
Montego Bay 18” alloys
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Removable Towbar
Rear View Camera

JAMCT
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by JAMCT » Wed May 15, 2019 7:56 pm

trocsel wrote:
Wed May 15, 2019 4:56 pm
I have just got my car back from my dealership. New rear spoiler now fitted.
I can’t tell the difference.
They had the car for 3 days though. Spoiler had to be painted and then glued on....
3 days!, that's worrying. I was told by Inchcape VW that they want my car 'for a day' and will collect it at 08:30h and return it in the evening.

Is this unrealistic and should I be requesting a courtesy car for a more realistic 'unknown' period?.

By the way, which dealership carried out your work.? ( My dealership is a large national franchise.)
T-Roc 1.5 TSI Evo 150ps Design, (KANGAROO FREE)
Ravenna Blue, Black Roof/Door Mirrors, Silver Roof rails
Ravenna Blue Cloth/dashpad
LED Headlights/Running Lights
RearView Camera
Park Assist
Electric Tailgate
17" Mayfield Black Alloys

Steve
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by Steve » Wed May 15, 2019 8:47 pm

JAMCT wrote:
Wed May 15, 2019 7:56 pm
trocsel wrote:
Wed May 15, 2019 4:56 pm
I have just got my car back from my dealership. New rear spoiler now fitted.
I can’t tell the difference.
They had the car for 3 days though. Spoiler had to be painted and then glued on....
3 days!, that's worrying. I was told by Inchcape VW that they want my car 'for a day' and will collect it at 08:30h and return it in the evening.

Is this unrealistic and should I be requesting a courtesy car for a more realistic 'unknown' period?.

By the way, which dealership carried out your work.? ( My dealership is a large national franchise.)
3 days is nothing, it them 10 days to do mine.
1.5 TSI EVO SE Energetic Orange.Black roof and roof rails.Black mirrors.Park assist.Lane assist.

JAMCT
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by JAMCT » Wed May 15, 2019 9:14 pm

I've just referred back to all posts and it appears that a refit/ re-glueing is straight forward. Shortest report 5 hours, longest, up to 48 hours.

New spoiler - depends if car left with garage whilst waiting for the parts or booked in on receipt of parts. Time in garage up to 10 days.

My work is for is re-glueing so I will discuss the matter and seek firm committment that car will be returned on same day!.
T-Roc 1.5 TSI Evo 150ps Design, (KANGAROO FREE)
Ravenna Blue, Black Roof/Door Mirrors, Silver Roof rails
Ravenna Blue Cloth/dashpad
LED Headlights/Running Lights
RearView Camera
Park Assist
Electric Tailgate
17" Mayfield Black Alloys

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vernerbongo2
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by vernerbongo2 » Thu May 16, 2019 8:17 pm

T-roc in for spoiler fix today, I'm wondering was anything done to mine at all?
I looked last night before it went in and there was a small adhesive squirt on the right hand side between the glass and the lower black section and its still there when I got the car back making me think it was never off?
I was told it was restuck and my car was left in approximately 6 hours.
Manual 1.5 petrol R-line blue with black roof/wing mirrors, mud flaps and towbar

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