Hi, order just placed

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Manxman
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Hi, order just placed

Post by Manxman » Fri Mar 01, 2019 7:22 pm

Hi, new here. I’ve just ordered (my first ever brand new car) 1.5 DSG R-Line. Flash red, black roof. A few options, I’ll list later. Am, at rather was! Really excited, but now I’ve read the delivery time horror stories here I’m not so sure. I’ve been given a week 26 build date. Didn’t occur that that might mean 2020! 😳
1.5TSI EVO DSG R Line flash red, black roof
Ordered 21/02/19
Stage 2 07/03/19
Stage 3 30/03/19
Stage 5 17/04/19
Stage 6 11/05/19
Stage 7 16/05/19
Collected 17/05/19 :D

Impala
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Re: Hi, order just placed

Post by Impala » Fri Mar 01, 2019 8:37 pm

Hello Manxman, welcome to the forum and you'll see in my signature below that I've also ordered a 1.5 DSG R-Line.

Unfortunately, I'm one of the people who has been waiting for ever for their order to progress. 8 months and still no progress, and looking at maybe 14+ months for delivery. We have to try to stay sane by employing some dry humour, so week 26 2020 might be as accurate as week 26 2019, since that is just one week after the unconfirmed build week I've been given.
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered: 22/06/18
Stage 2: 27/06/18
Stage 3: 08/03/19
Build wk: 14 - 01/04/19
Stage 5a: 31/03/19 Left factory 1 wk early
Stage 6: 08/05/19
Stage 7: 13/05/19
Collected: 20/05/19 :D :D

T-Rocster
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Re: Hi, order just placed

Post by T-Rocster » Sat Mar 02, 2019 12:06 pm

Hi Impala,

Wow!! That's some wait. Why the protracted delay?

I remember when I ordered my Tiguan in 2010. I was told 8 weeks by the salesman as I needed it for the winter (i.e. snow). It soon became apparent by joining a Tiggy forum that that wasn't going to happen. Long story short, they ended up having to provide me wit a temporary Tig for the winter and a Golf for the spring. As the slimly salesman had p/x'd my Z4 and sold it straight on.

Good luck. Lets hope after all that time you don't have any issues.
1.5 SEL DSG in Indium grey
Electric tailgate
Winter pack
Park assist
Rear view camera
Keyless entry

Manxman
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Re: Hi, order just placed

Post by Manxman » Sun Mar 10, 2019 11:35 am

Impala wrote:
Fri Mar 01, 2019 8:37 pm
Hello Manxman, welcome to the forum and you'll see in my signature below that I've also ordered a 1.5 DSG R-Line.

Unfortunately, I'm one of the people who has been waiting for ever for their order to progress. 8 months and still no progress, and looking at maybe 14+ months for delivery. We have to try to stay sane by employing some dry humour, so week 26 2020 might be as accurate as week 26 2019, since that is just one week after the unconfirmed build week I've been given.
Hi impala. I actually showed my salesman your post (using suitable threats alongside it! :lol: ). My worry would be that waiting that long I’d go off the idea and would want something else!

My salesman has told me that he’s been able to adjust a dealer stock order for mine so I ‘should’ be driving it by June (this year!) time will tell.

On a positive note you must be really excited now. Not long to wait.
1.5TSI EVO DSG R Line flash red, black roof
Ordered 21/02/19
Stage 2 07/03/19
Stage 3 30/03/19
Stage 5 17/04/19
Stage 6 11/05/19
Stage 7 16/05/19
Collected 17/05/19 :D

Impala
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Re: Hi, order just placed

Post by Impala » Sun Mar 10, 2019 2:54 pm

T-Rocster wrote:
Sat Mar 02, 2019 12:06 pm
Hi Impala,

Wow!! That's some wait. Why the protracted delay?

I remember when I ordered my Tiguan in 2010. I was told 8 weeks by the salesman as I needed it for the winter (i.e. snow). It soon became apparent by joining a Tiggy forum that that wasn't going to happen. Long story short, they ended up having to provide me wit a temporary Tig for the winter and a Golf for the spring. As the slimly salesman had p/x'd my Z4 and sold it straight on.

Good luck. Lets hope after all that time you don't have any issues.
Hi T-Rocster. I think there were issues with WLTP approvals, high demand and parts shortages which combined to form a perfect storm just around the time of the cut over from Model Year 18 cars to Model Year 19 at the beginning of July.

MY18 cars had to be built and delivered before the new EU emissions regulations came into force on 1st September 2018, but those other issues meant there was a backlog of MY18 orders which could no longer be built in time. At some point between July and September, the outstanding MY18 orders had to be converted MY19 orders but in doing so, it appears that they were treated as new orders and placed in the queue behind MY19 orders already in the system from July onwards. VW referred to this as cars being built out of sequence, as the date of order normally determines the sequence.

You will find more on this in the 'Delayed build week (major)' topic, both before and after post viewtopic.php?f=8&t=290&start=1170#p7236
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered: 22/06/18
Stage 2: 27/06/18
Stage 3: 08/03/19
Build wk: 14 - 01/04/19
Stage 5a: 31/03/19 Left factory 1 wk early
Stage 6: 08/05/19
Stage 7: 13/05/19
Collected: 20/05/19 :D :D

Impala
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Re: Hi, order just placed

Post by Impala » Sun Mar 10, 2019 2:55 pm

Hi Manxman. My dealer never offered any such option, but circumstances and opportunities will vary from one dealer to another. My dealer has a single VW outlet and is not part of a larger franchise, so their options are quite limited. They tried to get me a car from other dealers, offering swaps, but there were no takers.

Did you ask your dealer about the recent VW decision to temporarily cancel all dealer stock orders which didn't have a locked (confirmed) build week. This probably only relates to certain trims and engine/transmission combinations, but it would be wise to ask.
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered: 22/06/18
Stage 2: 27/06/18
Stage 3: 08/03/19
Build wk: 14 - 01/04/19
Stage 5a: 31/03/19 Left factory 1 wk early
Stage 6: 08/05/19
Stage 7: 13/05/19
Collected: 20/05/19 :D :D

Manxman
Posts: 72
Joined: Fri Mar 01, 2019 4:47 pm
Location: Isle of Man
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Re: Hi, order just placed

Post by Manxman » Sun Mar 10, 2019 3:24 pm

Impala wrote:
Sun Mar 10, 2019 2:55 pm
Hi Manxman. My dealer never offered any such option, but circumstances and opportunities will vary from one dealer to another. My dealer has a single VW outlet and is not part of a larger franchise, so their options are quite limited. They tried to get me a car from other dealers, offering swaps, but there were no takers.

Did you ask your dealer about the recent VW decision to temporarily cancel all dealer stock orders which didn't have a locked (confirmed) build week. This probably only relates to certain trims and engine/transmission combinations, but it would be wise to ask.
Yes imapala, he actually showed me the email. That’s was a week or two before ‘my’ order was confirmed. I’m fortunate that my local dealer are part of a UK chain & think my order within the group was originally destined for the Isle of Wight (a little bit ironic as I’m on the Isle of Man). Of course my order is sitting at at step 2. So the proof is yet to be in the pudding as to when It starts going up the steps. Fingers crossed.
1.5TSI EVO DSG R Line flash red, black roof
Ordered 21/02/19
Stage 2 07/03/19
Stage 3 30/03/19
Stage 5 17/04/19
Stage 6 11/05/19
Stage 7 16/05/19
Collected 17/05/19 :D

Impala
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Re: Hi, order just placed

Post by Impala » Sun Mar 10, 2019 3:42 pm

Manxman wrote:
Sun Mar 10, 2019 3:24 pm
Impala wrote:
Sun Mar 10, 2019 2:55 pm
Hi Manxman. My dealer never offered any such option, but circumstances and opportunities will vary from one dealer to another. My dealer has a single VW outlet and is not part of a larger franchise, so their options are quite limited. They tried to get me a car from other dealers, offering swaps, but there were no takers.

Did you ask your dealer about the recent VW decision to temporarily cancel all dealer stock orders which didn't have a locked (confirmed) build week. This probably only relates to certain trims and engine/transmission combinations, but it would be wise to ask.
Yes imapala, he actually showed me the email. That’s was a week or two before ‘my’ order was confirmed. I’m fortunate that my local dealer are part of a UK chain & think my order within the group was originally destined for the Isle of Wight (a little bit ironic as I’m on the Isle of Man). Of course my order is sitting at at step 2. So the proof is yet to be in the pudding as to when It starts going up the steps. Fingers crossed.
Hi Manxman (I wondered if you were from IOM :D ),

If your order is still recognised by the VW tracker there is a good chance that it wasn't one of the cancelled dealer orders. I'd check the online tracker on the web site though (www.volkswagen.co.uk/owners/track-my-order) as there are some doubts about the accuracy of the VW App. You could also check with a web site Live Chat agent.
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered: 22/06/18
Stage 2: 27/06/18
Stage 3: 08/03/19
Build wk: 14 - 01/04/19
Stage 5a: 31/03/19 Left factory 1 wk early
Stage 6: 08/05/19
Stage 7: 13/05/19
Collected: 20/05/19 :D :D

Manxman
Posts: 72
Joined: Fri Mar 01, 2019 4:47 pm
Location: Isle of Man
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Re: Hi, order just placed

Post by Manxman » Tue Mar 12, 2019 8:00 pm

Thanks Impala, I used the link you listed, which gives the same stage 2 result. I’ve also been speaking by email with VW customer support & they can say no more than ‘at stage 2’ as well. Based on what my dealer told me I think I’ll give it a week or two and if nothing changes I’ll get him to check their own internal ordering system, maybe that’ll show more?
1.5TSI EVO DSG R Line flash red, black roof
Ordered 21/02/19
Stage 2 07/03/19
Stage 3 30/03/19
Stage 5 17/04/19
Stage 6 11/05/19
Stage 7 16/05/19
Collected 17/05/19 :D

Manxman
Posts: 72
Joined: Fri Mar 01, 2019 4:47 pm
Location: Isle of Man
Has thanked: 81 times
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Re: Hi, order just placed

Post by Manxman » Sat Mar 30, 2019 1:19 pm

Ok, happy days (I think?) I just had a text from VW to say my order has progresses to stage 3, The app says the same now, but annoyingly it doesn’t say what that build date is!! I’ve tried the website way too, but still can’t see a date. Interestingly on the app stage 4 is also now highlighted in blue. Can’t anyone tell me where I need to look for the build date? Thanks.
1.5TSI EVO DSG R Line flash red, black roof
Ordered 21/02/19
Stage 2 07/03/19
Stage 3 30/03/19
Stage 5 17/04/19
Stage 6 11/05/19
Stage 7 16/05/19
Collected 17/05/19 :D

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