Dipping Passenger Door Mirror

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Swsgm30
Posts: 364
Joined: Sun Sep 02, 2018 8:06 pm
Location: Swansea

Dipping Passenger Door Mirror

Post by Swsgm30 » Mon Mar 23, 2020 11:52 pm

Took the Roc in for the passenger door mirror to be checked .. Intermittently, only when using the wifes' key, the mirror would go to the dipped position when reversing but fail to return to its normal position when driving forwards.
Apparently there is a Software fix available which should solve the problem.
1.5 TSI R-Line 150PS EVO
6-speed Manual
Pure White/Black Roof
Winter Pack, Reverse Camera
F/R mudflaps, keyless entry
Delivered - 1st March 2019
:D :D :D :D :D

Hawkeye
Posts: 819
Joined: Fri Oct 12, 2018 2:36 pm

Re: Dipping Passenger Door Mirror

Post by Hawkeye » Tue Mar 24, 2020 6:12 am

I have the same issue on my ROC. Dealer has reviewed, and it’s booked in for a complete new mirror assembly to be fitted. I did mention when mine went in about the software fix, but don’t think they applied it before ordering parts (VW seem very “confused” across dealerships as to what software updates are available and when to apply them).

Even if they do apply this software update and replace the mirror assembly I’m not sure the issue will be resolved; I recall this coming up before with another forum member who went thru what VW are doing to mine with no effect - although that was a few months back.

Given the lock down across the U.K. now, I’m assuming my repair will be deferred until restrictions are lifted (which I’m fine with).

Be interested to hear though when yours does go in @Swsgm30 as to whether the update does fix the issue.
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

Sanchez999
Posts: 55
Joined: Sat Feb 02, 2019 3:44 pm

Re: Dipping Passenger Door Mirror

Post by Sanchez999 » Tue Mar 24, 2020 6:40 am

Does it not go back to normal position all te time? In my case it was sometimes and indeed a software update fixed the problem a couple of months ago.
T-roc Sport (SEL)1.5 manual in Ravenna Blue with advanced, winter & executive package, blind spot detection and 17 inch kulmbach adamatium
- Ordered end oct 2018 in NL
- Collected mid june 2019

Hawkeye
Posts: 819
Joined: Fri Oct 12, 2018 2:36 pm

Re: Dipping Passenger Door Mirror

Post by Hawkeye » Tue Mar 24, 2020 7:45 am

Sanchez999 wrote:
Tue Mar 24, 2020 6:40 am
Does it not go back to normal position all te time? In my case it was sometimes and indeed a software update fixed the problem a couple of months ago.
That’s the problem @Sanchez999.
I think before the dealer pulls my door mirror off, I’ll get them to double check the software version, as it sounds like this is a fix and if they don’t need to replace my mirror then that will be a win-win all round
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

davidf27
Posts: 80
Joined: Thu Oct 25, 2018 1:55 pm

Re: Dipping Passenger Door Mirror

Post by davidf27 » Tue Mar 24, 2020 8:06 am

i dont think mine has returned to normal position after parking automatically either, but i just turn the mirror switch back to "0" and it goes back to normal...
1.0 TSI SEL - Pearl Black - Keyless entry - Rear View Camera - Ordered 19/11/18 - Delivered 15th May 2019.

Hawkeye
Posts: 819
Joined: Fri Oct 12, 2018 2:36 pm

Re: Dipping Passenger Door Mirror

Post by Hawkeye » Tue Mar 24, 2020 9:37 am

davidf27 wrote:
Tue Mar 24, 2020 8:06 am
i dont think mine has returned to normal position after parking automatically either, but i just turn the mirror switch back to "0" and it goes back to normal...
If it auto-dips, then it should return by itself to the normal position, either by taking the key out of the ignition, or by driving forwards at over 3 mph. That's how its supposed to work all the time. Mine does work like that 98%-99% of the time
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

Sanchez999
Posts: 55
Joined: Sat Feb 02, 2019 3:44 pm

Re: Dipping Passenger Door Mirror

Post by Sanchez999 » Tue Mar 24, 2020 12:48 pm

Hawkeye wrote:
Tue Mar 24, 2020 9:37 am
davidf27 wrote:
Tue Mar 24, 2020 8:06 am
i dont think mine has returned to normal position after parking automatically either, but i just turn the mirror switch back to "0" and it goes back to normal...
If it auto-dips, then it should return by itself to the normal position, either by taking the key out of the ignition, or by driving forwards at over 3 mph. That's how its supposed to work all the time. Mine does work like that 98%-99% of the time
might be a little bit faster than 3mph since in my case its 15 km/h
T-roc Sport (SEL)1.5 manual in Ravenna Blue with advanced, winter & executive package, blind spot detection and 17 inch kulmbach adamatium
- Ordered end oct 2018 in NL
- Collected mid june 2019

BarryF
Posts: 247
Joined: Thu Mar 07, 2019 5:17 pm

Re: Dipping Passenger Door Mirror

Post by BarryF » Tue Mar 24, 2020 5:44 pm

My dipping door mirror got stuck in the reverse position about 1 in 20 times.

It got to the stage where decided not to bother with it, I adjusted it so that it doesn't show quite as much sky as it used to, and I can see the rear quarter and tyre if I need to.

Having a reversing camera means I don't use it that much in any case :D

Regards,
Barry

1.5 TSI DSG SEL, Indium Grey, Rear View Camera
Ordered : 20/02/19
Stage 2 : 01/03/19
Stage 3 : 11/05/19
Stage 5 : 04/06/19
Stage 6 : 18/06/19
Stage 7 : 21/06/19
Collected : 25/06/19

Swsgm30
Posts: 364
Joined: Sun Sep 02, 2018 8:06 pm
Location: Swansea

Re: Dipping Passenger Door Mirror

Post by Swsgm30 » Wed Mar 25, 2020 1:42 pm

BarryF wrote:
Tue Mar 24, 2020 5:44 pm
My dipping door mirror got stuck in the reverse position about 1 in 20 times.

It got to the stage where decided not to bother with it, I adjusted it so that it doesn't show quite as much sky as it used to, and I can see the rear quarter and tyre if I need to.

Having a reversing camera means I don't use it that much in any case :D

:lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol: :lol:
1.5 TSI R-Line 150PS EVO
6-speed Manual
Pure White/Black Roof
Winter Pack, Reverse Camera
F/R mudflaps, keyless entry
Delivered - 1st March 2019
:D :D :D :D :D

Hawkeye
Posts: 819
Joined: Fri Oct 12, 2018 2:36 pm

Re: Dipping Passenger Door Mirror

Post by Hawkeye » Thu Mar 26, 2020 10:26 am

Be a while now before mine gets looked at, as understandably the dealer and service dept went into lock down yesterday.
R-Line 2.0TSi DSG 4MOTION
Silver White with Black Roof
Panoramic Sunroof
'Beats' Sound system
Electric Tailgate
Rear View Camera
Park Assist
Driver Assistance Pack Plus

Ordered 20-10-18
Collected 19-03-19

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