Just Ordered

All Volkswagen T-Roc related discussions
Impala
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Re: can you see extras listed on the order?

Post by Impala » Mon Jun 03, 2019 7:00 pm

TRocWish wrote:
Mon Jun 03, 2019 4:31 pm
Hi
I ordered a T Roc 1.5 DSG SE in Indium Grey, with Fog Lights and Rear View Camera as extras.

Can you see the extras on the tracker or on the website? I can not see them listed

Stage 1 - 07/05/19
Stage 2 - 29/05/19
Ask your dealer to provide a copy of the VW Order Status. Note: this is NOT the dealer's own order form, but is taken directly from the VW systems and shows the names and code numbers of all the options. It will also show the expected build week (or confirmed build week if at stage 3).
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

TheROC
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Re: Just Ordered

Post by TheROC » Fri Jun 07, 2019 9:34 am

webb1e wrote:
Thu May 23, 2019 10:31 am
Welcome to the waiting room. Did they give you an estimated delivery dat?
End of October
Ordered: 21 May 19
Stage 3 : 19 July
Exact build week : 26 August
Stage 5a (In transit: left factory) : Sat 31 Aug
Stage 6: Expecting on 13th

Expected: Originally late Oct. Now, expecting late Sept

TheROC
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Re: Just Ordered

Post by TheROC » Fri Jun 07, 2019 9:36 am

Impala wrote:
Thu May 23, 2019 2:33 pm
TheROC wrote:
Thu May 23, 2019 9:20 am
I just ordered my T-ROC.

Im new to this forum and (also this is my first car).

I hope the new forumers can use this thread to post details about their new order


My order details:
Order date: 21 May 2019
1.5 DSG Design
White Silver
Black Roof
Oak Brown Interior
Rear view camera
Side Assist Plus
Dealer location: Leeds
Did you mean your first new car or your very first ever car ? If the latter, does that mean you are also a new (probationary) driver ?

If so, the DSG, rear view camera, side assist plus and other standard T-Roc safety features are an excellent choice to keep you and your car safe.

Hope you don't have to wait too long to enjoy.
Yes, my first car ever and I am a new driver (but not very young :/ ).
Thank you for your kind words.
Ordered: 21 May 19
Stage 3 : 19 July
Exact build week : 26 August
Stage 5a (In transit: left factory) : Sat 31 Aug
Stage 6: Expecting on 13th

Expected: Originally late Oct. Now, expecting late Sept

Kaisa624
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Re: Just Ordered

Post by Kaisa624 » Mon Jun 10, 2019 12:21 pm

I'm rather jealous that a couple of you guys are on Stage 2 already... I've been told back end of October for my delivery :( Can't wait!!
T-Roc R-Line 1.5 DSG Urano Grey
Side Assist Plus, Rear View Camera
Ordered: 2/5/19
Due: 30/10/19

Stage 2: 23/7/19
Stage 3: 30/7/19
Build week 36 (2/9/19) :D
Stage 5a: 7/9/19

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T Roc Chick
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Re: Just Ordered

Post by T Roc Chick » Mon Jun 10, 2019 12:41 pm

Kaisa624 wrote:
Mon Jun 10, 2019 12:21 pm
I'm rather jealous that a couple of you guys are on Stage 2 already... I've been told back end of October for my delivery :( Can't wait!!
Yours should be stage 2 as well I'd have thought
1.0L Design Orange/Black
Sunroof
Electric tailgate
Rear view camera
Beats sound pack
Satnav
Active info
LEDs and Fogs

Ordered: 22/5/19
Stage 2: 29/5/19

Impala
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Re: Just Ordered

Post by Impala » Mon Jun 10, 2019 2:24 pm

Kaisa624 wrote:
Mon Jun 10, 2019 12:21 pm
I'm rather jealous that a couple of you guys are on Stage 2 already... I've been told back end of October for my delivery :( Can't wait!!
First thing to check is if your app is reporting the correct status. Some people have removed and reinstalled the app then the status updates. Also, try the online web site order tracker via a web browser. If after that the status is still not showing stage 2 then ask your dealer to confirm and if necessary explain the delay as going to stage 2 is normally only a few days or up to 2 weeks max after placing an order.
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

TheROC
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Re: Just Ordered

Post by TheROC » Wed Jun 12, 2019 9:15 am

Does the delivery times vary by location and dealer?

Is anybody here who ordered from a dealer in Leeds, and what is your lead time
Ordered: 21 May 19
Stage 3 : 19 July
Exact build week : 26 August
Stage 5a (In transit: left factory) : Sat 31 Aug
Stage 6: Expecting on 13th

Expected: Originally late Oct. Now, expecting late Sept

BarryF
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Re: Just Ordered

Post by BarryF » Wed Jun 12, 2019 12:47 pm

TheROC wrote:
Wed Jun 12, 2019 9:15 am
Does the delivery times vary by location and dealer?

Is anybody here who ordered from a dealer in Leeds, and what is your lead time

Mine is from VW Barnsley.

I think the way the system works is that dealers place holding orders for cars to put a stake in the ground. This gives them an estimated build week and a date up to which they can make changes. When a customer comes in to spec up the car the dealer can then change the order to match their requirements. If no one comes in during the window they can make changes the dealer will spec up the car and put it into their stock.
If a customer comes in and there's no car pre-ordered in the system then they will try to get an allocation from another dealer by horse trading, if this doesn't work then your order will get scheduled for the next empty spot.

When I ordered I was quoted 22 weeks which is better than some on this forum, I must have picked up a pre-ordered slot. Hope this helps understand the ordering system.
Regards,
Barry

1.5 TSI DSG SEL, Indium Grey, Rear View Camera
Ordered : 20/02/19
Stage 2 : 01/03/19
Stage 3 : 11/05/19
Stage 5 : 04/06/19
Stage 6 : 18/06/19
Stage 7 : 21/06/19
Collected : 25/06/19

Impala
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Re: Just Ordered

Post by Impala » Wed Jun 12, 2019 5:57 pm

TheROC wrote:
Wed Jun 12, 2019 9:15 am
Does the delivery times vary by location and dealer?

Is anybody here who ordered from a dealer in Leeds, and what is your lead time
As per BarryF's reply, large franchises have more orders in the pipeline and are also able to shift orders/stock around from one branch to another. Small dealers have less flexibility, and if a particular car is in short supply they will have almost no chance of arranging a swap with another dealer.

Besides the dealer aspect though, T-Rocs are landed in the UK at either Sheerness, Grimsby or Tyne according to where the dealer is located (South, Midlands, North/Scotland). So it typically takes an additional 3 or 4 days for cars to arrive in Tyne compared to Sheerness.

Another factor which can affect when a car is allocated to a particular ship is the amount of dockside storage at the port of entry, bearing in mind that the same ports are used by other manufacturers and also other models of VW's from other factories. So the number of cars loaded on a particular ship may be divided differently across the 3 UK ports.
Last edited by Impala on Wed Jun 12, 2019 6:47 pm, edited 1 time in total.
1.5 TSI DSG R-Line Indium Grey, rear view camera, park assist.
Ordered 22/06/18
Built w/c 25/03/19 :(
With dealer 13/05/19 :P
Collected 20/05/19 :D

Jonnysuss
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Re: Just Ordered

Post by Jonnysuss » Wed Jun 12, 2019 6:09 pm

Well ordered mine on 8/1/2019 with factory 9/1/2019 told build week 10/6/2019, text from VW built and left factory 3/6/2019 now on ship Comet Ace due to dock Sheerness 14/6/2019 hopefully collect in early July (hoping) 1.5 SEL Ravenna Blue leather seats and winter pack + electric tailgate. All in all then 6 months from order!

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