Delayed build week (major)

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Grrralph
Posts: 32
Joined: Tue Mar 20, 2018 1:22 pm

Delayed build week (major)

Post by Grrralph » Mon Apr 23, 2018 5:27 pm

My order was placed in March with an estimated delivery date for the end of June. That's fine, and I was prepared for the risk of some delay. My dealer had just told me that a provisional build weekday has now been set - for September! The dealer was unable to give me an explanation, but has told me that he will look into this. If my car is built in September I am probably looking at delivery in November - a lead time of 8 months. That's just too long.

I am very interested to know the experience of others in this forum, whether they are expecting delays on this scale, and if so whether they are aware of any reason for it. If you have no recent update I suggest you check this out with your dealership. At the moment I feel aggrieved and find it unacceptable to be told that I should expect such a delay. Maybe a proper explanation will be forthcoming but I'm not holding my breath. Seriously considering cancellation, but the trouble is I really like this car.

All comments welcome please.
Grralph - 1.5 DSG SEL in dark oak brown with black roof - winter pack with side assist plus - ordered mid March '18 with no confirmed build week yet - Manchester UK


Clio55
Posts: 11
Joined: Fri Apr 13, 2018 4:56 pm

Re: Delayed build week (major)

Post by Clio55 » Mon Apr 23, 2018 6:01 pm

Hi, I have just posted a very similar thing on the forum but it's not yet appeared. I ordered a 1.5 DSG SEL back in february with an anticipated delivery date of end of May. The dealer has just informed me that, due to the changes in legislation regarding CO2 emissions and fuel consumption, VW are retesting their engines. For cars not yet built there will be a delay. I have been estimated a delivery time of Dec/Jan!


Grrralph
Posts: 32
Joined: Tue Mar 20, 2018 1:22 pm

Re: Delayed build week (major)

Post by Grrralph » Mon Apr 23, 2018 6:28 pm

Thank you Clio. December / January! CO2 emissions issues? Retesting engines? Changes in legislation? I think VW owe a clear and full explanation and hope they will be proactive in wanting to provide it, particularly having regard to recent controversy. I will be interested to find out if this will be forthcoming through this forum. Does anyone know any more? Are all of us whose cars have not yet been built in the same boat? (We're certainly not going to be in the same car for some time yet it seems)!
Grralph - 1.5 DSG SEL in dark oak brown with black roof - winter pack with side assist plus - ordered mid March '18 with no confirmed build week yet - Manchester UK


Monifieth Angus
Posts: 78
Joined: Sat Mar 17, 2018 4:17 pm

Re: Delayed build week (major)

Post by Monifieth Angus » Mon Apr 23, 2018 6:39 pm

My car had a build week 16/04/18 but no update, hope I'm lucky as if things going to be greatly delayed I'll cancel and look for used car/alternative.
T-Roc SE 1.0 Indium Grey, ordered end February, build week 16/04/18, in transit 23/04/18, collection date 23/05/18


Monifieth Angus
Posts: 78
Joined: Sat Mar 17, 2018 4:17 pm

Re: Delayed build week (major)

Post by Monifieth Angus » Mon Apr 23, 2018 6:40 pm

As has been said by others, it does seem inconceivable that VW would actually suspend production...
T-Roc SE 1.0 Indium Grey, ordered end February, build week 16/04/18, in transit 23/04/18, collection date 23/05/18


Clio55
Posts: 11
Joined: Fri Apr 13, 2018 4:56 pm

Re: Delayed build week (major)

Post by Clio55 » Mon Apr 23, 2018 6:47 pm

I find it totally incomprehensible too! VW must have known about this for a while and yet were still inviting customers to buy!! I am very disappointed too that I have received absolutely no official notification/explanation from VW themselves!


Nordedpine
Posts: 11
Joined: Wed Apr 04, 2018 3:59 pm

Re: Delayed build week (major)

Post by Nordedpine » Mon Apr 23, 2018 10:15 pm

Very bizarre indeed!! My first thought was Co2. But my second thought is then, does that mean there’s potentially something wrong with the TRoc and they’re going to start recalling the ones they’ve made?!
I assume you’ve all paid deposits?
My advice would be to ask VW to transfer the deposit to a TRoc that has already been built. I didn’t fancy waiting so just asked to see a list of cars already made. There are absolutely loads waiting in docks and compounds around the UK and with different specifications etc. I wanted Indium Grey and they didn’t have any 1.0 but had a 1.5 SE with lots of extras or a 1.5 Design (which I went for)
There was every colour and every combination and my dealer was literally like “you can have that one in blue with a winter pack in a few days, that’s currently in surrey....you can have this white one with Beats but that’s waiting to be shipped - that’s 2 weeks”
You might not get the exact combination of extras you have set your heart on but it’s defintely worth popping in and asking them to pull up their list for you to see.


Nordedpine
Posts: 11
Joined: Wed Apr 04, 2018 3:59 pm

Re: Delayed build week (major)

Post by Nordedpine » Mon Apr 23, 2018 10:17 pm

Just to note - these are not ‘Pre-registered’, they are brand new. Dealerships apparently order a bunch of cars in different combinations based on what they think will sell.


Missy P
Posts: 11
Joined: Wed Apr 18, 2018 9:54 pm

Re: Delayed build week (major)

Post by Missy P » Mon Apr 23, 2018 10:19 pm

This doesn't sound to promising. I ordered in February with an estimated delivery date of 31st May 2018. I will give the dealer a ring tomorrow and if I am going to have to wait for another 4 / 5 months then I think that I will reluctantly cancel the order before my part exchange Golf drops significantly in value. Will update you all tomorrow.
1.5 EVO, SE, DSG, Urano Grey, Park Assist, Active Info Display, Rear View Camera, Blind Spot Monitor, Discover Navigation, Winter Pack, Tinted Glass.


EliseyB
Posts: 1
Joined: Mon Apr 23, 2018 10:42 pm

Re: Delayed build week (major)

Post by EliseyB » Mon Apr 23, 2018 11:04 pm

I ordered mine beginning of march with expected delivery date for June. I had an app notification and call from the dealer that build week will be 16th April. I checked on 17th and it's now showing 'in transit'. So I'm wondering why yours is taking so long?!
T-Roc 1.0 Pure white, panoramic sunroof, electric tailgate, active info display, rear view camera. In transit 17.04.18


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