Delayed build week (major)

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jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Sat Sep 28, 2019 3:53 pm

Excellent news!! Do you know when it will reach the dealership?
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

Tigermad
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Re: Delayed build week (major)

Post by Tigermad » Sat Sep 28, 2019 3:56 pm

AlistairP wrote:
Sat Sep 28, 2019 3:48 pm
jetjaguar99 wrote:
Thu Sep 26, 2019 10:43 am
AlistairP wrote:
Wed Sep 25, 2019 4:48 pm
As it mentions above, the "Comet Ace" docked in Grimsby at 13:00 hours today, and my dealer assures me my T-Roc is on it.

R' Line 2l TSI DSG
White with Black Roof
Panoramic sun roof
DCC
Driver Assistance
Rear Camera
Everything apart from Keyless & Beats
Did you receive any news on the above?
Yes, Good news my T-Roc has arrived in the UK ( Build Week 37)
Congrats. Which port? Grimsby?
Troc Rline Line turmeric yellow/black ordered 11/07/19
Build week confirmed message on 19/07/19
Build week (confirmed) week 35
Status 5a in transit 27/08/19
Status 6 arrived in UK 05/09/19
Status 7 At dealer 11/09/19
Due for collection 19/09/19

AlistairP
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Re: Delayed build week (major)

Post by AlistairP » Sat Sep 28, 2019 7:28 pm

Tigermad wrote:
Sat Sep 28, 2019 3:56 pm
AlistairP wrote:
Sat Sep 28, 2019 3:48 pm
jetjaguar99 wrote:
Thu Sep 26, 2019 10:43 am


Did you receive any news on the above?
Yes, Good news my T-Roc has arrived in the UK ( Build Week 37)
Congrats. Which port? Grimsby?
Yes, Grimsby, came off the Comet Ace on the 25th Sept.
Just need to get it to the dealers in Nottinghamshire now.

jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Mon Sep 30, 2019 7:48 am

So Patara docked into Sheerness late last night and Pegasus Ace is due very late tonight/early hours tomorrow so hopefully a bunch of T Rocs will be delivered - including mine :D
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

Rocadoodledo
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Re: Delayed build week (major)

Post by Rocadoodledo » Mon Sep 30, 2019 9:54 am

The VW website order tracker is not working post a website update last week. I was expecting my order to have progressed to Stage 3 today so I contacted Customer Services. They told me that my order has been put back another two weeks, and it is now an unconfirmed week 46 build ..... Grrrrrrrr !!!
T-Roc 1.0L Design, Turmeric Yellow/Black
Active Display, Nav, Driving Modes, Rear Camera, Fogs, Park Ass.
Winter Pack, Silver Rails, Voice Activ, Lumbar Sup.
Ordered : 21/3/19
Stage 2 : 26/3/19
Stage 3 : 18/10/19 B/W 46 conf.

Tigermad
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Re: Delayed build week (major)

Post by Tigermad » Mon Sep 30, 2019 11:35 am

jetjaguar99 wrote:
Mon Sep 30, 2019 7:48 am
So Patara docked into Sheerness late last night and Pegasus Ace is due very late tonight/early hours tomorrow so hopefully a bunch of T Rocs will be delivered - including mine :D
Yours may already be here. The app tracker isn’t working according to the post above.
Troc Rline Line turmeric yellow/black ordered 11/07/19
Build week confirmed message on 19/07/19
Build week (confirmed) week 35
Status 5a in transit 27/08/19
Status 6 arrived in UK 05/09/19
Status 7 At dealer 11/09/19
Due for collection 19/09/19

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T Roc Chick
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Re: Delayed build week (major)

Post by T Roc Chick » Mon Sep 30, 2019 11:53 am

App tracker is fine, its the website tracker that is down while improvements are made
1.0L Design Orange/Black
Sunroof
Electric tailgate
Rear view camera
Beats sound pack
Satnav
Active info
LEDs and Fogs

Ordered: 22/5/19
Stage 2: 29/5/19

jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Mon Sep 30, 2019 12:26 pm

Tigermad wrote:
Mon Sep 30, 2019 11:35 am
jetjaguar99 wrote:
Mon Sep 30, 2019 7:48 am
So Patara docked into Sheerness late last night and Pegasus Ace is due very late tonight/early hours tomorrow so hopefully a bunch of T Rocs will be delivered - including mine :D
Yours may already be here. The app tracker isn’t working according to the post above.
I think it'll arrive on Pegasus Ace tonight so should receive an update from the dealership this week hopefully but I think the App is working, just the website is not
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

jetjaguar99
Posts: 231
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Re: Delayed build week (major)

Post by jetjaguar99 » Tue Oct 01, 2019 12:02 pm

How long from the ship arriving at port do notifications get sent out?
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

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T Roc Chick
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Re: Delayed build week (major)

Post by T Roc Chick » Tue Oct 01, 2019 2:02 pm

It can take time to unload the vehicles so you may not get notified until this happened. Maybe in the morning you will get word.
1.0L Design Orange/Black
Sunroof
Electric tailgate
Rear view camera
Beats sound pack
Satnav
Active info
LEDs and Fogs

Ordered: 22/5/19
Stage 2: 29/5/19

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