CarPlay disconnects after 5 minutes

Faults and Technical chat for the Volkswagen T-Roc
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edonbajrami
Posts: 4
Joined: Wed Nov 06, 2019 8:00 am

CarPlay disconnects after 5 minutes

Post by edonbajrami » Fri Dec 27, 2019 1:53 pm

Hi everyone, when I plug my phone with car play on my T-Roc it stops working after couple of minutes (around 5-10min). It is disconnecting automatically and I don't know what is the problem ? Do you have the same problem ? I think it could be the new version of IOS but I am not sure and I want to know what is happening on other cars.

Paniain
Posts: 25
Joined: Fri Aug 30, 2019 1:04 pm

Re: CarPlay disconnects after 5 minutes

Post by Paniain » Fri Dec 27, 2019 2:17 pm

edonbajrami wrote:
Fri Dec 27, 2019 1:53 pm
Hi everyone, when I plug my phone with car play on my T-Roc it stops working after couple of minutes (around 5-10min). It is disconnecting automatically and I don't know what is the problem ? Do you have the same problem ? I think it could be the new version of IOS but I am not sure and I want to know what is happening on other cars.
Hi edonbajrami,
Have had no issues with the latest IOS, nor the previous. Do you use the original apple cable?
VW T-ROC 2.0 TDI
150PS
4motion
Indium Grey / Black top
MY 2019

edonbajrami
Posts: 4
Joined: Wed Nov 06, 2019 8:00 am

Re: CarPlay disconnects after 5 minutes

Post by edonbajrami » Sat Dec 28, 2019 7:02 pm

No I am not using original cable. It was working properly on old IOS but started to act weirdly on IOS 13.

Paniain
Posts: 25
Joined: Fri Aug 30, 2019 1:04 pm

Re: CarPlay disconnects after 5 minutes

Post by Paniain » Sat Dec 28, 2019 7:22 pm

edonbajrami wrote:
Sat Dec 28, 2019 7:02 pm
No I am not using original cable. It was working properly on old IOS but started to act weirdly on IOS 13.
Try using the original, as it can cause issues for some reason.
I'm on IOS 13 as well but with no issues and use the original cable, as also the VW dealer prompted me to do so as well when I got the car.
Otherwise, another fix I've read is to try also reseting the factory settings on your VW infotainment settings.
VW T-ROC 2.0 TDI
150PS
4motion
Indium Grey / Black top
MY 2019

foz1nho
Posts: 8
Joined: Wed Dec 05, 2018 4:54 pm

Re: CarPlay disconnects after 5 minutes

Post by foz1nho » Wed Jan 15, 2020 11:48 am

I had a similar problem but it turned out the charger port on my phone needed it's 6 monthly defluffing as there was quite a bit of fluff in there. Paper clip does the job for me normally.
Behaved perfectly ever since.
1.0 TSI SE
Special solid - Pure white
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twist
Posts: 1114
Joined: Sun Mar 17, 2019 7:38 pm

Re: CarPlay disconnects after 5 minutes

Post by twist » Wed Jan 15, 2020 2:24 pm

foz1nho wrote:
Wed Jan 15, 2020 11:48 am
I had a similar problem but it turned out the charger port on my phone needed it's 6 monthly defluffing as there was quite a bit of fluff in there. Paper clip does the job for me normally.
Behaved perfectly ever since.
The paper clip can damage the contacts and make the connection worse. I tend to use something like a wooden toothpick or the toothpick end of a floss stick.
1.5 DSG R-line in Indium Grey
Keyless, park assist, rear view cam, driver assist pack plus, lumbar support
Ordered: 11/12/19 / Collected 20/03/20

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