Delayed build week (major)

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Seal
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Re: Delayed build week (major)

Post by Seal » Sat Oct 12, 2019 2:51 pm

Bellatrix.gen wrote:
Sat Oct 12, 2019 11:01 am
Hi,

Called yesterday VW customer serv. and still unconfirmed week 48 now! Car is moved back all the time from originally end Aug 2019.
I suspect most of 1.0 engines are used to build T-cross which have incredibly short lead times. Look at the VW T-cross forums and you will find out.
regards
wrong,the priority is the T-Roc...
T-Roc 1.5 TSI Evo 150ps
Yellow Turmeric, Black Roof/Door Mirrors, Silver Roof rails
LED Headlights/Running Lights
RearView Camera
Park Assist
Electric Tailgate
19'' wheels "Suzuka"

jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Sat Oct 12, 2019 3:36 pm

Tigermad wrote:
Sat Oct 12, 2019 1:55 pm
jetjaguar99 wrote:
Sat Oct 12, 2019 1:51 pm
Tigermad wrote:
Sat Oct 12, 2019 1:48 pm


Great news. Good luck. I’m sure you will love yours. Make sure you check the windscreen over :-)
Thank you, I'll definitely be giving it a thorough check at the dealership and I'll get a relative to check it too - a second set of eyes is always helpful.

Let's see re Rooing & Mooing, fingers crossed all goes well but I'll be looking out for these issues :D
Our brakes seem to be bedding in now so will cancel the appointment next week. If they get worse again we can always rebook. Oh yes the other thing to check is make sure you car is set to the service intervals you want in the infotainment. Mine is set to variable and I want it fixed so will get this changed when I next have to visit them.
Thank you for the above tip, I'll definitely check this on Friday with them :)
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

Rocadoodledo
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Re: Delayed build week (major)

Post by Rocadoodledo » Mon Oct 14, 2019 4:23 pm

Hi All.
I've been on my current " With the factory " order status for seven months and my projected build week 46 should have been confirmed by now. After three previous build week delays it's looking likely that my order has been relegated yet again. I feel that whatever the reason for all these delays ....... 1.0L engines in short supply, or difficulty with passing the RDE tests, maybe parts from their suppliers are holding up production ..... I need to know. After all, with our factory orders we are in effect employing VW to build a car for us, and we deserve accurate feedback on its progress.
So, it would be interesting to know if anyone has taken delivery of a 1.0L T-Roc that was registered after 1st September ( and therefore RDE compliant ).
If my order status hasn't changed in the next 24 hours I will be phoning Customer Services to see if they can/are allowed to throw any light on the recurring 1.0L order delays. In the unlikely event that I am given a straight answer I'll post again soon.
T-Roc 1.0L Design, Turmeric Yellow/Black
Act Displ, Nav, Dr Modes, R-Camera, Fogs, Pk Ass.
Winter Pk, Silver Rails, Voice Activ, Lumb Sup.
Ordered : 21/3/19
Stage 2 : 26/3/19
Stage 3 : 18/10/19 B/W 46 conf.
Stage 5a & 5b : 13/11/19 in transit :P

Bellatrix.gen
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Re: Delayed build week (major)

Post by Bellatrix.gen » Mon Oct 14, 2019 10:29 pm

Hi,

I am experiencing similar problem as yours. However mine was ordered 7th of May 2019. Sales person cant give more answers than the only one "1.0 engine is very popular" However after so many months many of the 1,0 engine owners would have had already their cars collected but I can see majority of people posting are only 1,5 engines - so what the hell is g o i n g o n ? Mine is unconfirmed week 48. Phone call last week and really no in depth explanation why order is moved back.
Black - Orange design 1.0 and couple small additions.
1. Ordered on 7th May 2019
2. Build week confirmed on 19th Oct 2019.
3. Confirmed build week 46 (11th Nov).
4. Car build and left factory on 13th Nov 8:07 am

Rocadoodledo
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Re: Delayed build week (major)

Post by Rocadoodledo » Tue Oct 15, 2019 10:09 am

Hello again.
So, my order status hasn't changed from stage 2 so I phoned Customer Services this morning. They told me that my order is still showing as an unconfirmed build week 46, week commencing 11th November. I would have expected it to have been confirmed by now. Customer Services said that it is possible that it remains unconfirmed to allow my order to be brought forward .... Hmm !
I also pressed them for a reason for the apparent delay with the 1.0L engined T-Rocs. She made a phone call to someone else but couldn't give me a specific answer. As far as they are aware there isn't a problem with the engine, and it is all down to build organisation within the factory, an area that Customer Services are not able to delve into.
So, the wait goes on ....
At my age I'm considering whether it might be be prudent to write my order number into my last will and testament !
T-Roc 1.0L Design, Turmeric Yellow/Black
Act Displ, Nav, Dr Modes, R-Camera, Fogs, Pk Ass.
Winter Pk, Silver Rails, Voice Activ, Lumb Sup.
Ordered : 21/3/19
Stage 2 : 26/3/19
Stage 3 : 18/10/19 B/W 46 conf.
Stage 5a & 5b : 13/11/19 in transit :P

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T Roc Chick
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Re: Delayed build week (major)

Post by T Roc Chick » Tue Oct 15, 2019 11:16 am

Rocadoodledo wrote:
Tue Oct 15, 2019 10:09 am
Hello again.
So, my order status hasn't changed from stage 2 so I phoned Customer Services this morning. They told me that my order is still showing as an unconfirmed build week 46, week commencing 11th November. I would have expected it to have been confirmed by now. Customer Services said that it is possible that it remains unconfirmed to allow my order to be brought forward .... Hmm !
I also pressed them for a reason for the apparent delay with the 1.0L engined T-Rocs. She made a phone call to someone else but couldn't give me a specific answer. As far as they are aware there isn't a problem with the engine, and it is all down to build organisation within the factory, an area that Customer Services are not able to delve into.
So, the wait goes on ....
At my age I'm considering whether it might be be prudent to write my order number into my last will and testament !
I'd have thought week 46 builds would be confirmed by now too. They usually confirm and then if they're brought forward they just jump to stage 5 early.
We also still have the threat of brexit import tax hanging over us, as it could go right down to 31st October before we know.
1.0L Design Orange/Black
Sunroof
Electric tailgate
Rear view camera
Beats sound pack
Satnav
Active info
LEDs and Fogs

Ordered: 22/5/19
Stage 2: 29/5/19

jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Thu Oct 17, 2019 11:56 pm

Collecting later today, will post photos :D
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

Tigermad
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Re: Delayed build week (major)

Post by Tigermad » Fri Oct 18, 2019 6:40 am

jetjaguar99 wrote:
Thu Oct 17, 2019 11:56 pm
Collecting later today, will post photos :D
Good luck. Hope all goes well :-)
Troc Rline Line turmeric yellow/black ordered 11/07/19
Build week confirmed message on 19/07/19
Build week (confirmed) week 35
Status 5a in transit 27/08/19
Status 6 arrived in UK 05/09/19
Status 7 At dealer 11/09/19
Due for collection 19/09/19

jetjaguar99
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Re: Delayed build week (major)

Post by jetjaguar99 » Fri Oct 18, 2019 8:24 am

Tigermad wrote:
Fri Oct 18, 2019 6:40 am
jetjaguar99 wrote:
Thu Oct 17, 2019 11:56 pm
Collecting later today, will post photos :D
Good luck. Hope all goes well :-)
Thank you - only few hours to go now :D
T-Roc R-Line 1.5 TSI Manual
+ Deep Black Pearl
+ Lumbar support
+ Rear view cam
+ Beats-audio-pack

- (S1) 21.07.19
- (S2) 29.07.19
- (S3) 16.08.19 (BW37)
- (S5a) 13.09.19
- (S6) 03.10.19
- (S7) 12.10.19
Collection 18.10.19

Rocadoodledo
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Re: Delayed build week (major)

Post by Rocadoodledo » Fri Oct 18, 2019 10:01 am

Well, well, would you believe it .... got an email from VW this morning " Build week confirmed " ..... Hurrah ! I'm assuming that this still refers to week 46 which was current when I spoke to Customer Services three days ago.
Hoping for a confirmed Brexit deal now.
T-Roc 1.0L Design, Turmeric Yellow/Black
Act Displ, Nav, Dr Modes, R-Camera, Fogs, Pk Ass.
Winter Pk, Silver Rails, Voice Activ, Lumb Sup.
Ordered : 21/3/19
Stage 2 : 26/3/19
Stage 3 : 18/10/19 B/W 46 conf.
Stage 5a & 5b : 13/11/19 in transit :P

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