Loose spoiler (NOTE TO EVERYONE)

Faults and Technical chat for the Volkswagen T-Roc
vaglo
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by vaglo » Mon Mar 04, 2019 7:53 pm

There is a recall from VW on some t-roc with this spoiler. The issue is if the spoiler isn't glued properly from the factory and you can seperate it with you hand like the pictures from the first post the spoiler MUST be replaced and NOT glued back. We glue only spoilers to prevend this from happenig NO after it has happend. If the spoiler gets off from the wind while you drive someone will get hurt or do damage that's why they recalling the t-rocs

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Re: Loose spoiler (NOTE TO EVERYONE)

Post by Steve » Mon Mar 04, 2019 9:37 pm

vaglo wrote:
Mon Mar 04, 2019 7:53 pm
There is a recall from VW on some t-roc with this spoiler. The issue is if the spoiler isn't glued properly from the factory and you can seperate it with you hand like the pictures from the first post the spoiler MUST be replaced and NOT glued back. We glue only spoilers to prevend this from happenig NO after it has happend. If the spoiler gets off from the wind while you drive someone will get hurt or do damage that's why they recalling the t-rocs
Who is we?Do you work for VW?I have HAD my spoiler replaced and knew the dangers.
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T Roo
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by T Roo » Tue Mar 05, 2019 2:11 am

Steve wrote:
Mon Mar 04, 2019 9:37 pm

Who is we?Do you work for VW?I have HAD my spoiler replaced and knew the dangers.
And does this mean VW reps have joined the forum for "mitigation" purposes? ;)

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Trocson
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Re brake pedal

Post by Trocson » Sun Mar 17, 2019 5:07 pm

Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why

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Re: Re brake pedal

Post by T Roo » Mon Mar 18, 2019 12:48 am

Trocson wrote:
Sun Mar 17, 2019 5:07 pm
Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why
No sorry. I would get your Dealer to check this out under your warranty.

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JAMCT
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Re: Re brake pedal

Post by JAMCT » Mon Mar 18, 2019 8:53 pm

T Roo wrote:
Mon Mar 18, 2019 12:48 am
Trocson wrote:
Sun Mar 17, 2019 5:07 pm
Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why
No sorry. I would get your Dealer to check this out under your warranty.
Trocson wrote:
Sun Mar 17, 2019 5:07 pm
Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why
Should this OP have been started as a new thread subject?.
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Re: Re brake pedal

Post by Impala » Mon Mar 18, 2019 9:46 pm

JAMCT wrote:
Mon Mar 18, 2019 8:53 pm
T Roo wrote:
Mon Mar 18, 2019 12:48 am
Trocson wrote:
Sun Mar 17, 2019 5:07 pm
Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why
No sorry. I would get your Dealer to check this out under your warranty.
Trocson wrote:
Sun Mar 17, 2019 5:07 pm
Hi just got my T roc .Everytime I press the brake pedal it makes a clicking sound ,anyone know why
Should this OP have been started as a new thread subject?.
In a word - YES !

The same post was also made in the 'Main T-Roc R Chat' section, as a new topic but just in the wrong place. I put this down to Trocson being a new member and probably unfamiliar with the forum structure and how/where to add new topics.

I'm happy to make allowances, but the OP may not get many replies on the brake pedal clicking ... :? :roll:
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by guinnessaddick » Thu Mar 28, 2019 10:34 am

Took me car in for a service this, only to be told there’s a product recall on my car, due to the spoiler issue. The car to stay there overnight while the glue/ tape sets.

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Re: Loose spoiler (NOTE TO EVERYONE)

Post by StevieDvd » Sat Mar 30, 2019 12:14 pm

Me too.

Car was in for first service this week.

I'd checked my vehicle for the recall on the web (as soon as it was mentioned here) and it came back as a no, the text did say for cars built after a certain date and mine was much earlier than that. However, the service department rang me to say it was on recall and they would fit the new spoiler if I could leave it overnight - so said yes. They rang back and said the wrong spoiler had been supplied so will need to book it in for an overnight stay when the correct part arrives in a week or so. Good job thay had not removed the existing one.

I did a manual check for looseness when I first heard of the issue and again when it came back from service - still seems solid and firmly fitted.
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Re: Loose spoiler (NOTE TO EVERYONE)

Post by JAMCT » Sat Apr 27, 2019 8:20 pm

StevieDvd wrote:
Sat Mar 30, 2019 12:14 pm
Me too.

Car was in for first service this week.

I'd checked my vehicle for the recall on the web (as soon as it was mentioned here) and it came back as a no, the text did say for cars built after a certain date and mine was much earlier than that. However, the service department rang me to say it was on recall and they would fit the new spoiler if I could leave it overnight - so said yes. They rang back and said the wrong spoiler had been supplied so will need to book it in for an overnight stay when the correct part arrives in a week or so. Good job thay had not removed the existing one.

I did a manual check for looseness when I first heard of the issue and again when it came back from service - still seems solid and firmly fitted.
Visited my local Inchcape dealer today for the launch of the T-Cross, WOW, Very Nice! :P

BUT...... whilst I was there I asked about T-Roc recalls and was told mine was listed for the SPOILER CHECK but not for any of the other three faults. I have to book-in my car for 1 hour for the check and then, if a replacement/ refit is required then a second appointment will be required. There is a quite a delay in obtaining 'parts' from Germany!.

In the meantime, 'safety' is not compromised according to the service engineer and to me, my spoiler seems rigidly fixed.

Also, when I asked why I had not received a recall letter, the service engineer was puzzled but said maybe if I had installed the My VW Android App then maybe I would have been alerted about T-Roc recalls. I was only aware of the VW Connect app which does not include such information?. I have now installed the My VW app but the Recalls link was not currently available.
Last edited by JAMCT on Sat Apr 27, 2019 9:39 pm, edited 1 time in total.
T-Roc 1.5 TSI Design, (KANGAROO FREE)
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RearView Camera
Park Assist
Electric Tailgate
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