The full size wheel in the boot is still limited in speed and distance so is no better than a proper spacesaver. My dealer has promised to swap wheels with another stock vehicle but can't find an 18" shod car with a space saver. I'm starting to believe that no space savers were available at launch. Who needs a bigger heavier wheel with the sole purpose of restricting boot space.

 

VW902961X
customerservices@volkswagen.co.uk
Today, 13:39
You
Dear Mr Spencer

Thank you for your recent enquiry regarding the Volkswagen T-Roc. Please accept my apologies for the delay in my response.

After liaising with our Technical Support Team, I have been advised that the SE trim level for the T-Roc should have the ability to adjust the boot level.

The price list shows that the S trim level comes with a space saver spare wheel and the SE would include this too.

We would recommend visiting your local Volkswagen Retailer and speaking with the Sales Team to discuss this.

To find your nearest retailer, please use the link below:

www.volkswagen.co.uk/find-a-retailer

I trust this information proves to be of use; however if you require any further assistance, please do not hesitate to contact me on the number below.

 

Regarding the adjustable boot floor, the only time I would need the extra space is for cases when going on holiday, so I can't see the problem all you have to do is remove the floor and leave it at home, and like I have done, is make a temporary floor that will fit the lower position, that way I can keep the full size spair as well, I hate those thin temporary wheels!
doing that you gain about four inches depth, I used 1/4 inch MDF board and just cut it to size. The board rests on the tool foam and the spair wheel,
While writing, can anybody help with this, I pre-ordered my SEL back in November so I have the free side steps fitted, can you still use the standard side jack with the running boards, many thanks to you all,
this is my first post,

 

i have mine constantly lowered as i have my dog in there. i believe i have a full size spare wheel in there, too.

 

i will check that tomorrow maybe it is only a spacesaver. is it slimmer or sth?

 

As I started this thread, I thought I should update the forum on the subject. I contacted VW services, who quickly got back to me. They said this was a new problem to them! After some research, they said that cars built before build week 7 were supplied with full size spare wheels, after that with space savers (if the model specs stated this). As mine was build week 4, it should have the space saver. They were careful to state this was a one-off situation, but I expect it would hold for others if you push them. They quickly arranged for a local dealer to make the swop. This happened yesterday, and went smoothly apart from the new foam packing not being supplied with the new wheel. The dealers were forced to scavenge the correct foam from a display car..
They also installed a software update , plus a free car wash and valet, so I'm very happy with the result. The extra boot space is considerable, and well worth the effort.

 

hi
i have the same problem with mikeb54,i think. VW delivered to me a 1.0tsi model having standard spare wheel instead space saving spare wheel(as I ordered).Of course,the dealer can not offer any explanation,suggestion or solution. Finally VW sent an answer to my question ref boot capacity.They say: the capacity is a) 445 liters for the boot having "basis tire fit",b)427liters for "variable floor tire fit"c),415 liters for "variable floor space saving spare wheel " and d)366 liters for boot with "spare wheel" -the var. fl. can not lowered.So ,I have 366 liters boot and I'ld like to have more .
But the dealer can't say if I can extend the boot capacity by replacing the spare wheel with space saving spare wheel .
The variable floor can be simply lowered and to match accurately on the new position(i do not know the space saving wheel thickness , too)? Apparently the fixing configuration of the floor is different in a),b),c) or d) position or am I wrong? Do you have an idea?
Thank you.

Mircea
Romania

 

they said that cars built before build week 7 were supplied with full size spare wheels, after that with space savers (if the model specs stated this). As mine was build week 4, it should have the space saver.

Err, no, build week 4 is before build week 7 and should therefore have the full sized spare.

 

What a saga! I heard back from my dealership this afternoon and they said they were still following up with Volkswagen UK about it.. I imagine they're having to answer a lot of questions about this at the moment!

Just one thing to add - especially following Mikeb54's helpful post... it's not just the polystyrene that stops the floor from lowering in my SEL, it's also the wheel itself. I took out the polystyrene and then put the wheel back in, but the wheel was still in the way so couldn't lower the floor even then. In order to make it work, they'd have to swap both the wheel AND the polystyrene housing.

On the 445L thing... I can't see how else there would be a difference between a 4Motion and non-4Motion model. Ie the 4WD drive doesn't take up any space above the boot floor when it's in its highest setting, so the only explanation for there being a difference in capacity between the two models is that the floor in a non-4Motion should be lower than in a 4Motion.

Hi. Quick question. When you totally removed the wheel and polystyrene, was you able to lower the boot floor? Thanks.

 

Hi
After spare wheel removing, the floor can be lower. I practiced that in the last Sunday .Now I know: 445 liters is the total boot space without any kind of floor inside. The boot decrease- if you have the tire fit ( under the var. floor) to 427 liters or to 412 liters if you have the space saving wheel. 366 liters is the boot capacity remaining after you put the normal spare wheel in boot. These are the answers lfound after I called VW Portugal. So, 445 is the marketing boot, but the real one is smaller. This is 427 or 412 or 366 depending of the floor position if you choose tire fits( available fm Nov 18) or space saver or standard wheel. Of course the boot can be 445 if you have a basic tire fit... in the cabin. Uff!

 

Just in case anyone is still interested. I heard back from my local VW dealer regarding the T-Roc boot. Here's what he said he received from his source:

"YES the T-Roc has the variable boot floor. This all changed in build week 7 where we changed the spare wheel from a full size steel with speed limiting tyres to the space and weight saving spare wheel with the speed limiting tyres, and this is now on ALL trim levels.

If the retailer takes a car from stock and it has pack PRB on it then it will NOT have the variable boot floor option. But if it has pack PRC or is factory ordered with PRC in the standard extensions then it WILL have the ability to lower the boot floor."

 

If anyone wants a variable floor & they've been stuck with a full size spare wheel & fixed floor then complain to VW UK for British consumers. I've had VW replace the spare on mine so I can use the lower floor as have others on here. Just read through all the comments on this thread & you'll see that others have had this issue rectified by VW

 

I wonder if I'll suffer from 'boot floor' syndrome-My car may need to go see a psychiatrist - only joking guys ;-)

I can see why this thread is so popular for those trying to gleam every bit of boot space they can as they must need it.

For me, I'd personally be happy to have a full size spare, and forgo the space, as I have no real need for that much space-but it is a personal thing dependant upon needs.

 

Got my space saver wheel two weeks ago and the polystyrene tool holder on Thursday. It took ten weeks. The franchise paid for the conversion not VW UK. I phoned VW UK three times and was just fobbed off.
All of you out there now have hard evidence that all should have a space saver, go for it. What a difference it makes.

 

So CJD states to approach VW UK but Tomahawk says his dealer paid for the conversion. I have the full size (boot limiting) spare wheel which is speed limited. As you get the same speed rating with the space-saver it makes sense to get that one and to increase boot capacity, BUT, who is best to approach: VW or dealer?

1.5 Tsi S-El in silver white. Full size spare.

 

So CJD states to approach VW UK but Tomahawk says his dealer paid for the conversion. I have the full size (boot limiting) spare wheel which is speed limited. As you get the same speed rating with the space-saver it makes sense to get that one and to increase boot capacity, BUT, who is best to approach: VW or dealer?

1.5 Tsi S-El in silver white. Full size spare.

Twarden-interested to know-

Your full size spare wheel, does it match your standard wheel rims in terms of design and size?

As If you don't require the full boot space, like me...
It wouldn't necessarily make sense to do as your thinking-I wondered if just putting a normal tyre to match your standard tyres on the spare (if the rim allows it-)

At least you can change the flat as normal. Ok you have to fork out for a full size tyre (maybe ;-))

But at least you would have no limitations on speed to think about? -Just a thought.

 

Please read all posts on subjects before posting. Thanks. Finally as stated previousely the full size spare wheel is in fact a 16" steel rim with a high profile tyre to make it up to 18". It is speed rated to 50 mph so can't be used to complete a long journey. It is called a weight saver,I call it a space waster.

 

I have a space saver. Double the boot space when in the down position

 

Please read all posts on subjects before posting. Thanks. Finally as stated previousely the full size spare wheel is in fact a 16" steel rim with a high profile tyre to make it up to 18". It is speed rated to 50 mph so can't be used to complete a long journey. It is called a weight saver,I call it a space waster.

Tomahawk -What?-
Are you suddenly a forum administrator?
-I was replying to something that was said in the previous post regarding at what was termed as a 'full sized' wheel (which made me wonder if it was indeed a 'full size').

I thank you not to dictate what I should or should not do regarding posts-
Thank you

 

I have a space saver. Double the boot space when in the down position

Hi Brian
May you tell to me the size of the space saver wheel?I'ld to buy one to change the normal wheel.
Thank you.

 

My humble apologies I didn't mean to sound like that. I was not directing this sorely at you. In my defence if anyone reads all the posts "full size wheel " is constantly mentioned throughout and the answer is there to be seen on numerous occasions.

 

No worries Tomahawk, its been a long day 🤝

 

You can never have too many boot floor posts, IMO.

 

You can never have too many boot floor posts, IMO.

😃