This is very useful - Thank You Jessb!!!!

 

Well that does confuse me. The SEL I was shown in the showroom the other day had the whole boot area filled with the black polystyrene with the wheel in the middle. Your one shows only a small section of polystyrene. I wish I had taken a photo at the time to compare with yours. It looks like you have the space saver rather than steel space saver I may show this to the salesman on Sunday when I collect. This saga is set to run longer than West Wing !!!

Hi, not sure if this helps or will confuse the issue further, I collected my SEL two wheel drive manual car this evening and the boot floor is adjustable to the lower position. I have standard 18 inch wheels, here's a photo of my spare wheel.

 

Ok, I went to discuss with my local VW salesman. He was very empathetic with the situation and we looked at a SEL in the showroom (Which wasn't there when I started looking). It has what 'looks' like a Full size spare with the black polystyrene packing which does not allow the boot floor to be dropped. After some discussion with a technical post-sales manager and reviewing between the Design and SEL in the showroom it appears there are two types of space saver wheel. One is a 'Space and weight Saver' and the other is the 'Steel Space Saver'. No such thing as a Full Size spare wheel. The former is found in the Design because it has 17" alloys as standard and therefore we are presuming can cope with a temporary thin space saver wheel. However, as the SEL comes with 18" alloys it requires the steel space saver wheel which is larger. This in turn inhibits the boot floor from being lowered due to the polystyrene housing. All this I have asked to be clarified with VW by the dealer..

The salesman also suggested the black polystyrene 'housing' could be 'modified' left and right where the boot floor sits which should allow the floor to then be lowered. I have not accepted this until VW come back with their response. So, I have asked the dealer to:

1. Find out from VW if the Steel space saver wheel can be replaced with the space and weight saver on the SEL without any technical problems. None of this is documented in VW literature or the online configurator although it does actually mention the two different types of space saver in the Price List without explaining their physical differences.

2. Clarify with VW if modifying the spare wheel housing has any negative issues.

3. Clarify whether the Steel Space Saver reduces the published minimum boot capacity of 445l due to a fixed boot floor. If it does then by how much. If it's then less than my A3 then you will feel the earth rumble as I explode in the dealers face!!! :evil:

The saga continues. I will collect my T-ROC SEL on Sunday and will most likely have to wait a few more days for a decision. Phew!!

 

Hi
I live in Denmark and book T-ROC. I have not ordered spare tyre as in Denmark, spare tyre costs around 2500 DKK (€ 300). I am planning to buy spare tyre, Wrench and Screw jack from after market. Hope it will not be a problem. Please comment if you think, it is not a wise idea

 

I orderet the (spacesaver) tyre With the car. The Price was only 995 kr.

 

Hej

Hvis du viser på vw websiden, man kan see:
Nødhjul, inkl. donkraft og hjulnøgle kr. 2.096
Mvh

 

Fra min slutseddel:

PRC Nødhjul, inkl. donkraft og hjulnøgle, kr. 995,75

For the language challenged, this refers to a new price for the spare wheel in Denmark.

 

Hej
I am surprised. My dealer asked for 2096 Kr for the spare wheel, that is why I dropped the idea of buying spare wheel from the VW dealer.
Have you received your T-ROC? I booked the car in first week of January and delivery in week 27, but few days back, I called the dealer and he told me that delivery will be by the end of May
Mvh
Vikas

 

Just to let you know guys that VW UK finally agreed & yesterday they got the dealer to supply the spacesaver wheel after I argued that it was false advertising to state 445 litres luggage space when this is impossible with a full size wheel. From previous threads there is at least one other guy that VW have agreed to retro fit the smaller spare wheel following complaints

 

Hi. Are you certain the spare wheel that was in your boot was a full size wheel? I have discovered that there are at least two types of spare - space saver and steel space saver. And how did you convince VW that their boot capacity would not reach 445l minimum with the larger wheel? did you measure it? I'm collecting my new SEL on Sunday and have requested the salesman contact VW UK to discuss these very things and hopefully fix mine if it turns out to be the larger wheel. The showroom SEL had a larger wheel and large piece of polystyrene surrounding the complete spare which prevented the boot floor from lowering. Would welcome any ammunition to fight the oncoming battle..

 

I can't figure out how to post pics on here but I took a photo of the 2 spare wheels together. The spacesaver looks more like a motorbike size tyre as it's probably a third skinnier than the steel full size spare wheel. The big give away is that the massive polystyrene surround that fits in a n shape around the wheel against the back seats is replaced by a small polystyrene surround that sits in the wheel well the boot hatch side ie the polystyrene is smaller & directly opposite the other polystyrene housing. I threatened to reject the car & Sue then as well as threatening to go to trading standards. Just reiterate it's false advertising because the 445 litres of boot space is only possible with the boot on the lowest setting. You won't get the dealer or VWFS to take responsibility. They all pointed the finger at VW UK as they are the ones that put out the wrong info on all their literature.

 

If you pm me your email address I'll happily send you the photos accross that prove the point so that you can also point out they've rectified the same issue for another customer. I'm now well happy that the boot depth is about 25% deeper & no longer resembles a handbag. Curiously all Sel models built from week 8 in mid Feb should come with the spacesaver now as standard is what VW told my dealer, so just check when yours arrives. It's glaringly obvious if it has the larger wheel because the wheel & polystyrene surround prevents the boot shelf from sliding into the lower guides.

 

Been trying to get to the bottom of this for a week. Both the showroom car and the one I had a test drive in (Both were Style's) had the adjustable floor same as my Tiguan. My wife want's a SE but would like the adjustable floor in it but for the life of me I cannot find a dealer within 50 miles that has a SE in stock to have a look at, and as for info the sales guys are worse than useless.

 

Oop's sorry. Meant Design model not Style

 

Hi CJD,

If you would not mind to email the the pictures that would be very helpful. I plan to visit my dealer during the week as I have the same problem (SEL, bug spare wheel, boot floor can be placed to the upper position). Many thanks. vbtf418@gmail.com

 

This spare wheel thing has been confusing me for a while now. In my mind, and on previous VW's, a space saver wheel is a thin 'skinny' wheel that is only good for 50mph and looks daft...☺
I've seen some T-Roc's in showrooms with what initially looks like a full size spare wheel. However, on closer inspection the wheel/tyres are obviously not a 'skinny' - but also not the same size as the ones on the car. This is strange. Unless they are classed as a 'normal' road wheel/tyre that can be used in emergencies - fit for purpose, but not the same size?

I would be interested to know if the 'full sized spare' was the same wheel dia. and tyre same size as on car. Also, does it have any speed restriction on outer face (lower face in boot). Dealer would not let me take it out to look, boo hiss.

 

The spacesaver is a skinny & looks like a motorbike wheel. You are correct Red roc in that the full size spare is still different to the alloys fitted to the car. My SEL has 18" alloys & the full size spare is a 16" steel with a thicker tyre on it. Curiously the spacesaver is a smaller diameter again & next to the alloy on the car sits about an inch lower than the 18"alloy. I've read up on it & apparently it's not uncommon to have discrepancies in overall rolling circumference with temporary spare wheels. I'm assuming the shock absorber will just push that extra inch so that the spacesaver still makes contact with the tarmac. Both wheels have the 50mph sticker but the full size gets 8mm tread & the spacesaver gets 3mm as standard

 

Cheers CJD, answers all my questions and more. If they are both limited to 50mph, I think I'd prefer the skinny one and make use of the extra boot space.

 

I collected my 1.5 SEL last Thursday (29.03.18). It was built around the first week in March. It HAS the space saver spare and the 2 position boot floor.
And that extra space is quite handy. Love the car. 75 page manual on the infotainment system! And it does take a few hours to get your head around. Superb though. I loaded an SD card with a stack of CD's and was thrilled to see that it displayed album art too. Expected that with my iPod but not necessarily from a SD card.

 

Boronet, enjoy the new car. I hope it is all you expected and hoped for.

So, I had posted earlier the theory about 2017 build cars getting a Euro spec..... The fancy triangular style indicators and chrome roofrails on the models below SEL spec without asking for them.

But these cars also seem to have a large spare wheel, rather than space saver.

For those still confused, think of the wheel thing like this...... all cars have a 16" steel or alloy wheel.
This can be upgraded to a 17" or even 18" alloy.... with a lower profile side wall. But it still has a similar circumference.

So, early cars get 4 alloys and a 16" full size spare (with same or similar circumference). You didn't get a 5th alloy because they cost at least £250 each.
Steel alternatives are less than half that price.

Then by 2018 built cars, VW have got their act together and are no longer under pressure to get these first run of the T Roc cars out to UK and are now able to do them with the now available, cheaper indicators, rails and spare wheels.

As for the boot space.... I'm away on a family Easter holiday..... same cottage for the last 8 years. I've done it in a 2012 Tiguan, then a MK7 Golf, but this year I was able to drop the floor in the T Roc and noticed a big improvement in boot space for a family of 4 doing a 7 day self catering holiday. Loads of room this time and I hope you all get the option of the larger boot space if you want it.

 

Went to a different VW dealer yesterday about 40 miles away. They had two T-Roc's on display an SEL in white and a SE Design in tumeric yellow. The SEL you could not lower the boot floor because of the spare wheel and on the SE Design you could have lowered the boot floor as it had the slimmer spare but there was no lower set of "supports" for want of a better word. Had a chat with the sales guy and he said a customer on a previous sale was going to either trim the boot floor or the plastic spare wheel support to get a lower boot floor. Went back to look at the SEL and that was the same. The plastic/polystyrene spare wheel housing went right up in to the space where the second set of supports should be located and no supports visible!. I've seen the post about the SEL having a spacesaver from a certain build week but this is a new one on me. The two SE Design's I saw locally both had adjustable boot floors and both worked as I tried them both. So it looks like there maybe something else to look out for? Unfortunately I didn't have my camera with me so I couldn't take a picture,

 

I bought the SEL & opted for the spacesaver slim wheel so I could drop the boot floor. Works perfectly for me anyway.

 

I also visited my dealer yesterday and this was the 3rd issue (all minor) which I brought up. The immediate problem is because the car is such a new model, nobody really knows it inside out! I pointed out the full size spare wheel and how it would inhibit lowering the boot floor and I also pointed out the polystyrene supports that could be "cut away". He seemed to agree with this and could foresee no issues for the future or indeed how it could affect the warranty. May pluck up the courage and take a Stanley knife to it over the weekend. Will keep you posted.

 

Don't cut polystyrene supports away it still won't fit properly, the channel you need to slot into is lower down and slightly wider . I was going to do exactly the same thing , the only way is the thinner wheel or take the wheel out get a small compressor and a can of foam . This is probably what I will do and save some weight as well.

 

Advice duly noted, thank you.
1.5 S-EL Silver white. Full size spare.